Promotion Terms & Conditions

1. General

1.1 These Promotions Terms and Conditions are supplemented by our Terms and Conditions of Website Use and our Privacy Policy and they are binding upon you.

1.2 From time to time on www.hausofmontagu.com (the “Website”) we run promotions.

1.3 Only one promotion can be used per order. A promotion may not be used in combination with other promotions.

1.4 Promotional items that you purchase (either free of charge or at a proportional rate) do not qualify nor count towards your basket value in order to redeem further free promotional items. We reserve the right to cancel any order(s) which we deem to have attempted to purchase promotional items in order to increase basket size to qualify for further promotions. From time to time certain products may be excluded from current promotions and any such exclusion will be notified to you through a notice on the Website.

1.5 Excluded products will not count towards any qualifying conditions for offers and will not benefit from any promotional discount.

1.6 All promotions are subject to availability and while stocks last. We reserve the right to end a promotion at any time.

1.7 We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

2. Free Gifts

2.1 From time to time we may offer free gift promotions on the Website. In order to claim a free gift you must quote the relevant gift code when placing your online order. 

2.2 Delivery or postal charges may be payable by you in respect of free gifts and this will be made clear to you on the Website where the free gift is advertised.

2.3 Where a free gift is offered subject to a minimum spend requirement, VAT and supplementary charges (such as delivery, gift wrap or postage & packing) may still be payable and shall not count towards a minimum spending requirement.

2.4 If you qualify for a free gift by satisfying a minimum spend threshold and you decide to return some of the goods purchased (and not the free gift) and therefore reducing your order value below the minimum spend threshold, we reserve the right to charge full retail price for the free gift.  This amount will be deducted from any refund due back to you for the returned items.

2.5 Similarly, where a free gift is offered subject to the purchase of a specified item, if you decide to return the specified item, you will need to return (at your cost) the free gift to receive a credit or refund otherwise we reserve the right to charge full retail price for the free gift and deduct this amount from any refund due back to you.

2.6 Only one gift can be claimed with each order and our gift coupons cannot be used in conjunction with any other special offers.  We reserve the right to substitute with a product of equal or greater value in the event that stock of a selected gift item becomes unavailable. 

2.7 Where possible free gifts will be dispatched with your order. If that is not possible we aim to deliver your free gift within 28 working days of you placing your order.