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Haus of Montagu ships items in discreet, unbranded packaging.
We aim to despatch all orders in 1-2 business days Monday - Friday. In rare instances this can take longer depending on the volume of orders, or if we are running special promotions. You will receive an email or text notification when your order has been dispatched.
We'll pack your product(s) in recyclable or biodegradable packaging so you can be sure that we're doing our bit for the environment. Please pay this forward by either re-using the packaging or recycling it. Please check with your local recycling services for more information.
All orders are shipped via Royal Mail or Hermes depending on size of product and service you requested.
United Kingdom
First Class - £2.45
FREE on orders of £49.99 or more* - avg 1-2 working days to 90% of the UK.
Second Class - FREE
avg. 3-5 working days
Europe & Channel Islands
Royal Mail Standard Delivery - £1.99
avg. 7-10 working days
In a rush? We can select one of the quickest courier methods for £4.99.
Tracked - avg. 3-5 working Days
Please note: All postage and packaging charges are made in GBP Sterling (£).
Rest of the World
Royal Mail International Standard - £8
avg. 14-28 working days depending where in the world you are
Royal Mail International Tracked - £14
avg. 6-7 working days
Please note: All postage and packaging charges are made in GBP Sterling (£).
Good To Know
All orders shipped outside of the United Kingdom are subject to local taxes, import charges and clearance by customs. Unfortunately we can't pre-charge these nor can we give an estimate. Please research and consider the costs incurred before purchase. Haus of Montagu is not responsible for any charges incurred.
Heavy items such as F-Machine can only be shipped inside the United Kingdom due to cost of postage.
Please note:
- Due to the nature of some products, we reserve the right to decline orders which request delivery to certain addresses including schools and places of worship.
- When an order is returned to us after an attempted delivery, you will receive a refund for the value of the order minus the shipping costs.
- If you decide to order again, delivery charges will apply as normal.
- Haus of Montagu is not responsible for any orders delayed by incorrect information given at checkout, so please ensure you enter all information correctly.